SignalDesk Knowledge Base
These pages are the exact source content used by the support chat. The model is restricted to this index and will not answer beyond it.
Page
Overview
SignalDesk is a site-only support chat that answers using your own published content. It is built to reduce ticket volume while keeping answers consistent with your policies.
Page
Getting Started
Start with a list of 10 pages per language. Once the crawler runs, your chat can answer from those pages immediately.
Page
Pricing
SignalDesk keeps costs predictable by separating indexing and chat usage. You pay for storage, embeddings, and model usage.
Page
Security
SignalDesk stores only your public support content and the associated embeddings. No customer data is required for read-only answers.
Page
Privacy
The system can operate without collecting user identities. You decide what to log and for how long.
Page
FAQ
Quick answers about how the chat behaves, what it can do, and what it will refuse.
Page
Integrations
SignalDesk focuses on read-only support, but it can still integrate with your existing stack for analytics and routing.
Page
Embedding the Widget
Add a single script tag to embed the widget on any site. The widget inherits your base typography and colors.
Page
Operations
Operations focuses on keeping the index fresh and the answers accurate with minimal maintenance.
Page
Troubleshooting
When answers are missing or incorrect, check the index and the retrieval settings first.