Knowledge Base

Integrations

SignalDesk focuses on read-only support, but it can still integrate with your existing stack for analytics and routing.

Analytics

Track question volume and unanswered rates in your analytics tool.

Tag sessions by language and page source for review.

Ticketing

In future versions, unanswered questions can open tickets automatically.

For now, provide a manual contact link in the widget.

CMS

If your support pages live in a CMS, the crawler can be pointed to the published URLs.

Back to overviewLast reviewed: January 2026