Knowledge Base
Privacy
The system can operate without collecting user identities. You decide what to log and for how long.
Minimal data
No account data is required for basic support answers.
Use anonymized session IDs for conversation continuity if needed.
Retention
Keep logs for a short period to improve content quality.
Allow users to request deletion if you store transcripts.
User notice
Disclose that answers are automated and based on published content.
Explain what is logged in your site privacy policy.
Back to overviewLast reviewed: January 2026