Knowledge Base
Operations
Operations focuses on keeping the index fresh and the answers accurate with minimal maintenance.
Monthly crawl
Schedule a crawl each month and replace the existing index.
Log failures and send a summary to your team.
Quality review
Review a small sample of queries per language after each crawl.
Adjust chunking rules if the answers feel incomplete.
Content gaps
Track unanswered questions to identify missing documentation.
Back to overviewLast reviewed: January 2026